GO AZ Motorcycles in Prescott

I bought my machine from Star Island before they sold to GO AZ. I had a problem so thought I should take it to them to handle any warranty issues. They diagnosed the problem ok (cost me $155 for that) but the service guys told me they checked the warranty and it wasn't covered. Come to find out they didn't check the warranty (lie #1). When I called them on it they actually checked it and told me it was covered (lie #2) after I already purchased after market parts that I couldn't return. When I called the GM to complain he checked the warranty again and said it was not covered. This outfit is totally lacking in the honesty and transparency department and not to be trusted as far as you could throw them. Beware! There are to many good repair facilities in this town that are trustworthy and way less expensive. GO AZ isn't one of them. Update 11/29/23 So one of the directors asked me to contact them so I called and got no answer but left a message. Never got a call back. Even their "Customer Service" is superficial. Come to find out the A-Arm bushings they said were bad weren't really bad. A trustworthy technician told me they already had the good ones installed. No sense to replace them. Overall GO AZ Motorcycles service is far from honest and trustworthy. My advice, RUN AWAY!

Great spot. This place should be everyone's choice when looking for a spot for service. The General Manager Leon was super helpful and very communicative. And Adam in service could not have been more accommodating. Managed to fit us in a day early because we were on the road and needed to make time to get ahead of some weather. Highly highly recommended and we're very thankful and appreciative for the job they did for us and for getting us in early. Thanks so much.

This place is amazing and everyone there is friendly and welcoming. Adam in service is an amazing guy. I was just traveling to Prescott and picked up a nail in my rear tire. I have a BMW GT Touring and the rear tire I’m not the most common. But they had it in stock. Had me in and out in 1:30 min and I was able to make my trip back home. Thank you again Adam and the crew for taking care of my bike.

My experiences with GO AZ Motorcycles in Prescott have been exceptional. From the first phone call to inquire about trading in my motorcycle on a new Triumph, to my encounters with the sales team, the management when finalizing my purchase, and the service department staff, every one of the men and women at the dealership expressed genuine interest, professionalism and a caring attitude. I highly recommend GO AZ in Prescott for your motor sport purchase. You won’t be disappointed.